1. Introduction
This Privacy Policy explains how Migze ("we", "us", "our", or "the Platform") collects, stores, processes, and safeguards information when you use our mobile application accessible at https://migze.com.
By installing, registering, or using Migze, you consent to the data collection and processing practices described in this policy. If you do not agree with this policy, please do not access or use the application.
2. Information We Collect
We collect personal, technical, and transactional data strictly to deliver an engaging, safe, and secure social experience:
A. Information You Voluntarily Provide
- Account Credentials & Profile: Verified email address (@gmail.com), unique username, password hash, display name, optional avatar, biography, gender, country, security questions, and security MPIN.
- Profile Avatar & Media Lifecycle: Profile avatars uploaded through ImageKit. To respect user data minimization, whenever you update your profile avatar, your older avatar is automatically purged and deleted from ImageKit cloud storage. Users may update their avatar freely without artificial daily limits.
- Internal Emails & Direct Communications: Recipient usernames, subject lines, message bodies, timestamps, and optional image attachments sent through Migze's internal user-to-user email feature.
- Chatroom & Social Content: Public and private chatroom messages, audio voice notes, photos published to community feeds (Migze Buzz), comments, replies, reactions, and favorite room lists.
- Virtual Gifts, Tokens & Transaction Ledgers: Gift purchase records, gift sending logs, token balance adjustments, and receiver rewards. When a premium gift (valued at more than 5,000 tokens) is sent, our ledger automatically records a 3% token reward credited to the recipient, documented in their Account Statement and delivered via notification.
- Private Room Governance: When creating private chatrooms, room ownership details (Room Owner), assigned room administrators (Room Moderators), room descriptions, capacity preferences, and media controls (e.g., disabling voice notes or stickers).
- Support & Feedback: Details provided when contacting customer support, reporting bugs, or submitting data deletion inquiries.
B. Device & Technical Information
- Device Identifiers & System Info: Device model, operating system version, network connection status, and Firebase installation tokens to maintain active sessions, security integrity, and push notifications.
- Diagnostics & Security Audit Logs: Crash reports, performance analytics, and security transaction logs (such as token transfers, friend requests, and password resets) to maintain platform stability and prevent balance tampering or fraudulent activity.
3. Device Permissions & Why We Require Them
Migze requests specific runtime permissions strictly to enable user-initiated features. You can grant or revoke these permissions in your device settings at any time:
- Photos & Media (
READ_MEDIA_IMAGES,READ_MEDIA_VIDEO,READ_EXTERNAL_STORAGE): Required only when you choose to upload a profile avatar, share pictures on the Buzz feed, or attach an image to an internal email. Migze never accesses your photo library in the background or without your explicit selection. - Audio Recording (
RECORD_AUDIO): Required only when you record voice notes to transmit in public or private chatrooms where voice notes are enabled. - Push Notifications (
POST_NOTIFICATIONS): Used to notify you of incoming emails from friends, direct private messages, replies on your posts, gift reward notifications, and security alerts. - Data Sync & Foreground Service (
FOREGROUND_SERVICE_DATA_SYNC): Used to maintain real-time connectivity and background synchronization for feeds, interactive game rooms, and instant message delivery.
4. Third-Party Service Providers & Storage Architecture
To deliver fast, reliable infrastructure and global security, we partner with trusted cloud service providers:
- Google Firebase (Google LLC): Powers secure authentication, Cloud Firestore, Realtime Database, Cloud Storage, and Google Play Integrity / Firebase App Check to prevent unauthorized API manipulation and bot abuse. See the Firebase Privacy Policy.
- ImageKit (ImageKit.io): Provides image optimization, automated compression, and secure global Content Delivery Network (CDN) distribution for feed photos, avatars, and email image attachments. Avatar Deletion Guarantee: When a user updates their profile avatar, the prior avatar is programmatically deleted from ImageKit servers, ensuring no orphaned personal photos remain stored.
- ImgBB: Cloud storage for media hosting across community feeds and forums.
All third-party partners are bound by strict data protection obligations and are strictly prohibited from using your data for independent marketing or advertising purposes.
5. Privacy Settings & Default Protections
Migze is designed with privacy-first defaults. You can customize your preferences anytime in Settings → PRIVACY:
- Stop Emails from Non-Friends (Enabled by Default): To protect your inbox from unsolicited messages, harassment, and commercial spam, Migze by default only allows confirmed friends to send you internal emails (
blockNonFriendEmail = true). Non-friends attempting to send you an email will receive a polite notice that you only accept emails from friends. You can toggle this setting ON or OFF anytime. - Stop PM from Non-Friends: Option to restrict direct 1-on-1 private chat messages solely to members on your confirmed friends list.
- Stop Tagging by Merchants: Prevents merchant and commercial accounts from tagging your username or profile in community feeds.
- Block List Management: You can block any member at any time. Blocked users cannot send you emails, message you in private, tag you, or view your direct presence.
- Presence Privacy (Invisible Mode): Choose to appear offline or invisible to browse chatrooms without broadcasting active presence.
6. Virtual Goods, Tokens & Financial Ledger Transparency
Migze includes an interactive token economy, gifts store, and username rental services:
- Strictly Non-Monetary Tokens: Migze Tokens are virtual entertainment points used for chatroom games, virtual gifting, and profile customization. Tokens hold ZERO cash or monetary value, cannot be redeemed for fiat currency, and do not constitute real-money gambling.
- Gifts Store & Sorting: Users can browse virtual gifts with real-time price filtering (low-to-high and high-to-low token amounts).
- Premium Gifts Receiver Reward (3% Rule): When a user sends a premium gift valued above 5,000 tokens, the recipient is awarded 3% of the gift's token amount. This reward is transparently recorded in the recipient's Account Statement / Ledger (`accounts statement`) and confirmed via an in-app notification.
- Trail Commission Logs: Authorized merchant and mentor accounts receive automated daily trail commission settlements (up to 3%). All token transfers and commissions are logged in immutable ledger records to prevent fraudulent activity and ensure accountability.
7. Private Chatrooms & Room Governance
Migze enables users to create and manage their own private chatrooms:
- Room Ownership: The user who creates a private chatroom is designated as the Room Owner with administrative authority over that specific room.
- Room Moderators: Room Owners may appoint trusted members as Room Moderators to assist in maintaining order and safety within that room.
- Room-Scoped Moderation: Room Owners and Moderators can kick or ban unruly members from that specific private room (`/kick`, `/ban`). These actions are room-scoped and do not affect the user's standing in other platform rooms.
- Media Controls: Room administrators can disable voice notes and stickers in private rooms to safeguard participant privacy and reduce noise.
8. Data Retention and Account Deletion
We retain your personal data only as long as your account remains active or as necessary to comply with security and legal obligations.
Your Right to Erase Data: You have full control over your data and may permanently delete your account and associated data at any time:
- In the App: Navigate to
Settings → Delete Account. - Online Web Portal: Visit our dedicated Data & Account Deletion Portal to submit an erasure request directly via the web.
Upon account deletion, your profile, friends list, private messages, emails, uploaded avatar on ImageKit, attachments, and feed posts are permanently purged from active databases within 30 days.
9. Children's Privacy
Migze is intended strictly for users aged 13 and older (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided personal data, we will immediately delete the account and associated records.
10. Community Safety & Zero-Tolerance UGC Policy
We maintain a zero-tolerance policy against cyberbullying, harassment, hate speech, sexual content, and illegal material. Users can report offending messages, emails, or feed posts through the in-app reporting menu. Our safety team reviews reports promptly and takes punitive actions including temporary suspensions, room bans, or permanent device bans.
11. Contact Information
If you have questions, feedback, or data protection inquiries regarding this Privacy Policy, please contact our team:
- Email: support@migze.com
- Website: https://migze.com